Ocean Optics has built and delivered over 200,000
spectrometers -- used in every imaginable application from class and
laboratory work to measuring emissions from inside an active
volcano. We're so confident in the reliability and accuracy of our
built-to-last spectrometers that we're delighted to introduce an
industry exclusive... the Ocean Optics 3-Year Warranty.
Warranty covers Ocean Optics miniature fiber optic spectrometers,
light sources and sampling accessories
– regardless of the application – from manufacturing defects. It
also covers fibers and probes for a full 12 months.
This comprehensive warranty
ensures you of the highest level of craftsmanship and reliability
for years to come.
Ocean Optics 3-Year Warranty applies to Ocean Optics equipment (excluding OEM
configurations) purchased on or after July 1, 2010. Unless otherwise stated,
all OEM products have a one year warranty. The warranty covers
parts and labor needed to repair manufacturing defects that occur during the
warranty period. We also will cover the costs of shipping warranty-related
repairs from our customers to Ocean Optics and from us to our customers.
No other manufacturer offers such a solid guarantee of quality and
Want more information? Contact an Ocean Optics Applications Scientist at
727-733-2447 or via email
Additional Service and Protection Plans
For many years, we’ve offered additional warranty coverage and spectrometer
maintenance benefits through our Annual Service Packages. With our standard
three-year warranty, that extra year of coverage is no longer necessary –
but those great spectrometer maintenance features are still as useful as ever
available at a reasonable cost.
Think of it as getting the best out of your spectrometer, the way regular
oil changes and tune-ups ensure optimum automobile performance.
Here’s what you get:
- Concierge yearly factory calibration and preventive
- Extended SpectraSuite software support (additional
year of license updates and support)
- Labor charge waiver for factory modifications
- Preferred pricing on trade-ins and allowances for new
But that’s not all. For even greater peace of mind, consider one of our
Total Technical Services (TTS) protection plans. Our
plans cover your spectrometer for one year for any contingency – not
just manufacturing defects -- no matter what the circumstances,
including total loss. Under these plans, Ocean Optics will repair or
replace your instrument with no deductible or any other out-of-pocket
expense required from you. It’s that simple!